LEGAL · LAST UPDATED APRIL 2026
Privacy policy
What we collect, what we do with it, and what we will never do with it.
1. What we collect
Account data. Name, email and a hashed password when you register. Google sign in shares only name and email.
Transaction data. Wallet top ups, purchases and refund history. We do not store card numbers, Flutterwave processes all payments.
Order data. Records of what you bought, when, and the delivery status.
Support data. Messages and attachments you send through tickets.
Notification data. Your in app preferences and delivery status.
Usage data. Basic analytics such as page views. No individual profiling.
2. How we use it
To run your account and process purchases.
To send transactional email such as order confirmations, delivery notices, verification and password resets.
To deliver in app notifications about orders, support replies and account activity.
To provide support and settle disputes.
To detect and prevent fraud.
We do not sell your data, and we do not send marketing email unless you opt in.
3. Third party services
A payment processor handles all card and bank transfers. We never store card details.
Purchased files and images are stored and delivered through a secure cloud provider.
Transactional email is sent through a third party email service.
If you sign in with a social account, only your name and email are shared with us.
Analytics are anonymous page views. No profiling, no cross site tracking.
4. Data retention
Account data is kept while your account exists.
Order and transaction records are kept for two years for disputes and compliance.
Support messages are kept for one year after a ticket closes.
Deleting your account removes personal data within 30 days. Transaction records may be kept for legal compliance.
6. Your rights
Email [email protected] to access, correct or delete your personal data.
We respond within 14 days.
7. Security
Passwords are hashed and never stored in plain text.
Data in transit is encrypted with TLS.
We do not store payment card details.
Admin actions are written to an audit trail.
8. Changes
We may update this policy. Material changes are announced by email.
9. Contact
Email [email protected] or open a ticket from your dashboard.

